The location of the hotel was marvellous and good - relatively near a historic gothic-style cathedral. The double room was amazingly comfortable, included a shower, a hair dryer, and bath sheets.3. The staff was nice, so I would stay there again.

It had a marvellous location just next door to Canterbury, the garden in the evening and the town centre. Popped in The Unicorn Inn for shots before sleep, it was at a short distance from the venue: D

Our stay here was VERY LOVELY, characterful base for exploring Canterbury. The location was perfect and marvellous, in the middle of the city, it's a plus. We greatly enjoyed comfy room and helpful staff.

The staff here were really friendly and the atmosphere was just right. 😊

Convenient location close to shops and restaurants. The garden is a nice spot to chill out. The staff here are friendly and always ready to assist with a smile. 🌟

Stayed in the twin room and it was super comfy, plus a nice garden view. The staff were really friendly and easy to chat with. The location was spot-on, not too far from a cool old cathedral 🌿.

The rooms were clean, the garden was nice, and the staff were friendly; the location being so close to the center was charming and enjoyable.

The location was amazing, with perfect distance to station/bus services to Kent University. the room, especially the loft room in the garden, was lovely and quiet, perfect for a peaceful night's sleep. Check-in was easy with precise instructions. the room was clean and had lots of amenities like coffee, tea, and chocolate. the property was just a 5-minute walk to the city center, making it convenient to explore Canterbury. Breakfast was freshly cooked and delicious. great value for money and we would definitely book again. Cons: All good! 😊.

The hotel was located so close to Canterbury as well as the center. The property staff was nice and obliging, they all greeted us. Particularly good and charming location in the middle of the city, met requirements. Besides, it was a 15-minute walk to a historic gothic-style cathedral.

Great location, with easy access to a beautiful church. The staff were very friendly and charming, making my stay an absolute pleasure! 😊

Our room had convenient amenities such as an electric kettle, central heating, and a TV with satellite channels, and the location was fantastic, just a short walk from a beautiful Anglican church.

The hotel has an excellent location with beautiful gardens and attractions within walking distance. Some rooms are clean and well, decorated, and there are easy self, check, in instructions available. breakfast is tasty and freshly cooked.

Customer service at the hotel has been a recurring issue, with the staff being either rude or absent.

The location was lovely, near the garden and city center.

The location here is excellent as it's just a short walk to the town center.

Had an amazing Christmas stay! Loved being in such a great location, only a short walk away from the city center and all its attractions. the room was clean, comfortable, and well, stocked with amenities like tea and coffee. the staff was helpful even though there was no formal check, in process. We also enjoyed the cozy atmosphere of the room and the quiet surroundings.

The lack of customer service was a bit frustrating at times, especially when we had issues with the radiator not working properly. the instructions for checking in were not very clear and we had to rely on other guests to let us in.